Property management software.

Novtel Property Management is leading, feature rich, flexible and extremely easy to use software solution for everyone who is involved with managing properties on a regular basis this powerful system are currently being used in the following industries:



  • Residential Property owners.

  • Commercial Property owners.

  • Industrial Property owners

  • Account Management of Small to medium Municipalities .

  • Municipalities with rental properties .

  • Social housing companies .

  • Rental management Agents.

  • Golf Clubs and other estates with rental properties pools.

  • Body corporate.

  • Body corporate management agents.

  • Fractional ownership management agents.

  • Estate agents with rental divisions.

  • Self catering Holiday resorts.

  • Caravan Parks.


  • Novtel property management systems are able to manage long-term monthly rentals as well as short-term holiday day-to-day rentals.

    The real power of Novtel Property management is the fact that it seamlessly integrate with Pastel Partner / Xpress.

    Novtel Property Management is equipped with remote and direct link from levy account or rental contract to the Novtel access control system of the facility on-site. Access control at Body Corporate and facilities are managed by the Novtel system not the security guard. (Read More)


    Training, Learning and staff requirements

    Operational Staff Members


    The work done by Operational Staff Members on the system:

  • Making of bookings / creating of long-term contracts

  • Recording of contractual and short term deposits due

  • Creating Tenants and Occupants

  • Receiving payments for deposits and rental

  • Pay Landlords

  • Moving tenants in and out

  • Manage property maintenance and repairs

  • Changing tenant current status on the system

  • Managing monthly rental roll over procedure

  • Manage Interest on contractual deposit

  • Shift cash-up at end of day

  • Print move-in and move-out lists

  • Provide basic day-to-day and month-to-month reports

  • Manage mutations and housekeeping with Novtel Property management


  • Personnel requirement Operational Staff Members:

    Bookings, Operations and property maintenance.
    Minimum
    Recommended
    Basic Computer Literacy Basic knowledge of Property Management Industry.
    PC Literacy and Property Management business operational industry knowledge 12 months.

    Novtel System Managers


    The work done by Novtel System Managers on the system:

  • Setting up the Property

  • Setting up operational staff with user rights

  • Open, close and managing of user shirts

  • Setting up Landlords

  • Linking Landlords to Properties

  • Setting up commission structures for rental agency

  • Setting up Interest rates on long term deposits

  • Creating seasons, rates, and rates structures

  • Customise printed documents own logo's etc.

  • Assist with setting up 3rd party accounting interface if integrated


  • Personnel requirement System Managers:


    System Setup, Room & rates management.
    Minimum
    Recommended
    Basic knowledge of Property Management industry and rates structures.
    2 year or more experience as manager or owner of Property Management company.

    Novtel with direct digital accounting Interface


    Before the Accounting interface can be considered the Accounting package and licences for running it on-site must be acquired and installed.

    The work done by the Accounting Staff:

  • Setting up General ledger (GL) for financial reporting

  • Setting up room as inventory service items

  • Setting up room to GL reporting groups

  • Digital capture of bookings as invoices with Novtel

  • Capture payments in cashbook

  • Reconciling cash book

  • Reconcile Trust accounts if rental agency (Where Applicable)

  • Month-end procedures and controls audit

  • Maintenance and property service provides management

  • Supplier/Vendor management

  • Produce management reposts to management / owners.

  • Payroll management

  • Do tax returns monthly, bi-monthly and yearly

  • Do corrections for mistakes of operational staff and system managers when needed

  • Novtel with direct digital accounting Interface



    Personnel requirement Accounting Department:

    Accounts bank recon.
    Capture business invoices.
    Bi-Monthly VAT returns
    Minimum
    Recommended
    Basic knowledge of Property Management industry and accounting experience of 4 years.
    Basic knowledge of Property Management industry and accounting experience of 10 years.
    Personnel requirement managing the Trust Accounts (Where Applicable):
    Trust Accounts and bank reconciliation control.
    Guest and Landlord / Home Owner Account Reconciliation.
    Service Provider Reconciliation and Payments.
    Balance trust accounts as per Novtel's prescribed methods and documentation.
    Monthly internal audit follow procedures as prescribed.
    Minimum
    Recommended
    Basic knowledge of Property Management industry. Sound knowledge of managing trust accounts. 3 Year BComm with Accounting III or equivalent. At least 4 years practical accounting experience.
    Basic knowledge of Property Management industry. Sound knowledge of managing trust accounts. 3 Year BComm with Accounting III and Audit III or equivalent. At least 7 years practical accounting experience in managing Trust Accounts.



    IMPORTANT NOTE!!!

    Accounting interface is not compulsory:

    It is important to note that Novtel can run 100% independent and does not require the direct accounting interface. Many smaller Relations Management companies that uses Novtel Relations Management outsource the accounting function in total.

    Hardware, Operating System and Network requirements:


    IMPORTANT NOTE!!!

    Power surges, power dips and power failures can damage computer equipment and corrupt databases, if computer equipment is switch off without proper shutdown procedures. Steps must therefore be taken to protect valuable computer hardware and databases by providing constant and regulated power supply as follows:

  • On each computer and network switch an UPS (Uninterrupted Power Supply) must be installed.
  • For remote areas where power supply is often interrupted we recommend that a generator 5.5kw with Voltage regulator be installed to supply power to all the UPS points in the network system when power failures occur.


  • Single User and Workstation:

    Minimum
    Recommended
    Processor CPU
    Pentium III - 1Ghz
    Pentium IV - 2GHz or Higher
    Ram
    512MB
    2GB
    Hard Drive Space
    5 GB
    60 GB or Higher
    Screen Size
    15" Screen
    21" Screen of Higher
    Screen Resolution
    1024 X 768
    1280 X 800 or Higher
    Operating systems
    Windows 98 Second Edition
    Windows XP, Vista or 7


    Server up to 5 Users Peer to Peer Network:

    Minimum
    Recommended
    Processor CPU
    Pentium IV - 1.8Ghz
    Pentium IV - 2.0GHz Core 2 Duo or Higher
    Ram
    1GB
    2GB
    Hard Drive Space
    10 GB
    80 GB or Higher
    Screen Size
    15" Screen
    21" Screen of Higher
    Screen Resolution
    1024 X 768
    1280 X 800 or Higher
    Operating systems
    Windows XP
    Windows XP, Vista or 7
    Network - Cat.5e
    100 Mbps Data transfer rate
    1 Gigabyte Data transfer rate


    Server 6 users and more Client Server Network:

    Minimum
    Recommended
    Processor CPU
    Pentium IV - 2Ghz Core 2 Duo
    Pentium IV - 2GHz Core 2 Quad or Higher
    Ram
    2GB
    8GB
    Hard Drive Space
    100 GB
    500 GB or Higher
    Operating systems
    Windows Server 2000 Standard Edition
    Windows Server 2008 Standard Edition
    Network - Cat.5e
    100 Mbps Data transfer rate
    1 Gigabyte Data transfer rate

    Secure remote access to the Novtel system's form anywhere in the world is easily achieved with Microsoft Terminal Server that ships with Windows server 2003 and 2008 standard edition. Internet connection is the only requirement to setup this powerful remote access feature up.

    Other options

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