Property management software.
Novtel Property Management is leading, feature rich, flexible and extremely easy to use software
solution for everyone who is involved with managing properties on a regular basis this powerful
system are currently being used in the following industries:
Residential Property owners.
Commercial Property owners.
Industrial Property owners
Account Management of Small to medium Municipalities .
Municipalities with rental properties .
Social housing companies .
Rental management Agents.
Golf Clubs and other estates with rental properties pools.
Body corporate.
Body corporate management agents.
Fractional ownership management agents.
Estate agents with rental divisions.
Self catering Holiday resorts.
Caravan Parks.
Novtel property management systems are able to manage long-term monthly rentals as well as
short-term holiday day-to-day rentals.
The real power of Novtel Property management is the fact that it seamlessly integrate with
Pastel Partner / Xpress.
Novtel Property Management is equipped with remote and direct link from levy account or rental contract to the Novtel access control system of the facility on-site. Access control at Body Corporate and facilities are managed by the Novtel system not the security guard. (Read More)
Date Implemented : 1 August 2004
Excellence Marketing is one of the leading long term residential letting agencies in Centurion. For years we were searching for suitable software to manage our letting agency. After the third unsuccessful property management package we tried to implement, we found Novtel Property Management Software; at last we found one complete package that manages it all-in-one.
Novtel Property Management manages all aspects of our rental business activities as follows:
Contract management.
Availability of units.
Monthly billing.
Receipts.
Commission due to agency.
Landlord Payments.
Outstanding Payments from tenants
.
Outstanding Payments to landlords.
Maintenance
Recording of maintenance issues
Issue of maintenance work orders
Controlling service levels of service providers
Automated billing directly to the tenant or landlord
Management of come-backs on maintenance issues
Complete maintenance history per unit is recorded by the system
Accounting transactions seamlessly imported into Pastel Partner
Correspondence issues between our landlords and tenants (See Novtel Relations Manager)
Contact Person(s) : Matilda Van Schalkwyk
Tel : (012) 667 6642
Fax : (012) 667 6259
E-Mail : matilda@dscoms.com
Website : http://www.excellencemarketing.co.za
Date Implemented : 1 October 2005
SOHCO is a non-profit Social Housing company. We are the owner of properties in East-London, Durban (Head Office) and Cape Town.
SOHCO is the owner of 2000 housing units which will be expanding to 4000 units within the next 5 years.
We have centralised all our activities with Microsoft Terminal Server 2003 at our Head office in Durban.
Our properties are all managed at branch level; each branch has its own property profile set up in Novtel Property Management software, all links back to one single company in Pastel Partner at our head office.
The monthly billing process has been reduced to the click of a few buttons at month end. At our branch in East London the billing of 861 units takes less than ten minutes each month.
Microsoft Terminal server 2003 allows us to do all work as far as property management is concerned at branch level, and allows us to keep a close view of all work done at head office level.
Novtel manages the maintenance of our properties perfectly. Inspections can be scheduled with the Novtel system, on the 3D grid inspections pops up when due.
Contact Person(s) : Martin Leamy
Tel : (031) 209 0506
Fax : (031) 209 4774
E-Mail : martin@sohco.co.za
Website :
http://www.sohco.co.za
Training, Learning and staff requirements
Operational Staff Members
The work done by Operational Staff Members on the system:
Making of bookings / creating of long-term contracts
Recording of contractual and short term deposits due
Creating Tenants and Occupants
Receiving payments for deposits and rental
Pay Landlords
Moving tenants in and out
Manage property maintenance and repairs
Changing tenant current status on the system
Managing monthly rental roll over procedure
Manage Interest on contractual deposit
Shift cash-up at end of day
Print move-in and move-out lists
Provide basic day-to-day and month-to-month reports
Manage mutations and housekeeping with Novtel Property management
Personnel requirement Operational Staff Members:
Bookings, Operations and property maintenance.
Basic Computer Literacy Basic knowledge of Property Management Industry.
PC Literacy and Property Management business operational industry knowledge 12 months.
Novtel System Managers
The work done by Novtel System Managers on the system:
Setting up the Property
Setting up operational staff with user rights
Open, close and managing of user shirts
Setting up Landlords
Linking Landlords to Properties
Setting up commission structures for rental agency
Setting up Interest rates on long term deposits
Creating seasons, rates, and rates structures
Customise printed documents own logo's etc.
Assist with setting up 3rd party accounting interface if integrated
Personnel requirement System Managers:
System Setup, Room & rates management.
Basic knowledge of Property Management industry and rates structures.
2 year or more experience as manager or owner of Property Management company.
Novtel with direct digital accounting Interface
Before the Accounting interface can be considered the Accounting package and licences for running it on-site must be acquired and installed.
The work done by the Accounting Staff:
Setting up General ledger (GL) for financial reporting
Setting up room as inventory service items
Setting up room to GL reporting groups
Digital capture of bookings as invoices with Novtel
Capture payments in cashbook
Reconciling cash book
Reconcile Trust accounts if rental agency (Where Applicable)
Month-end procedures and controls audit
Maintenance and property service provides management
Supplier/Vendor management
Produce management reposts to management / owners.
Payroll management
Do tax returns monthly, bi-monthly and yearly
Do corrections for mistakes of operational staff and system managers when needed
Novtel with direct digital accounting Interface
Personnel requirement Accounting Department:
Accounts bank recon.
Capture business invoices.
Bi-Monthly VAT returns
Basic knowledge of Property Management industry and accounting experience of 4 years.
Basic knowledge of Property Management industry and accounting experience of 10 years.
Personnel requirement managing the Trust Accounts (Where Applicable):
Trust Accounts and bank reconciliation control.
Guest and Landlord / Home Owner Account Reconciliation.
Service Provider Reconciliation and Payments.
Balance trust accounts as per Novtel's prescribed methods and documentation.
Monthly internal audit follow procedures as prescribed.
Basic knowledge of Property Management industry. Sound knowledge of managing trust accounts. 3 Year BComm with Accounting III or equivalent. At least 4 years practical accounting experience.
Basic knowledge of Property Management industry. Sound knowledge of managing trust accounts. 3 Year BComm with Accounting III and Audit
III or equivalent. At least 7 years practical accounting experience in managing Trust Accounts.
IMPORTANT NOTE!!!
Accounting interface is not compulsory:
It is important to note that Novtel can run 100% independent and does not require the direct accounting interface.
Many smaller Relations Management companies that uses Novtel Relations Management outsource the accounting function in total.
Hardware, Operating System and Network requirements:
IMPORTANT NOTE!!!
Power surges, power dips and power failures can damage computer equipment and corrupt databases,
if computer equipment is switch off without proper shutdown procedures. Steps must therefore be taken to protect valuable computer hardware and
databases by providing constant and regulated power supply as follows:
On each computer and network switch an UPS (Uninterrupted Power Supply) must be installed.
For remote areas where power supply is often interrupted we recommend that a generator 5.5kw
with Voltage regulator be installed to supply power to all the UPS points in the network system when power failures occur.
Minimum
Recommended
Processor CPU
Pentium III - 1Ghz
Pentium IV - 2GHz or Higher
Ram
512MB
2GB
Hard Drive Space
5 GB
60 GB or Higher
Screen Size
15" Screen
21" Screen of Higher
Screen Resolution
1024 X 768
1280 X 800 or Higher
Operating systems
Windows 98 Second Edition
Windows XP, Vista or 7
Minimum
Recommended
Processor CPU
Pentium IV - 1.8Ghz
Pentium IV - 2.0GHz Core 2 Duo or Higher
Ram
1GB
2GB
Hard Drive Space
10 GB
80 GB or Higher
Screen Size
15" Screen
21" Screen of Higher
Screen Resolution
1024 X 768
1280 X 800 or Higher
Operating systems
Windows XP
Windows XP, Vista or 7
Network - Cat.5e
100 Mbps Data transfer rate
1 Gigabyte Data transfer rate
Minimum
Recommended
Processor CPU
Pentium IV - 2Ghz Core 2 Duo
Pentium IV - 2GHz Core 2 Quad or Higher
Ram
2GB
8GB
Hard Drive Space
100 GB
500 GB or Higher
Operating systems
Windows Server 2000 Standard Edition
Windows Server 2008 Standard Edition
Network - Cat.5e
100 Mbps Data transfer rate
1 Gigabyte Data transfer rate
Secure remote access to the Novtel system's form anywhere in the world is easily achieved with Microsoft Terminal Server that ships with Windows server 2003 and 2008 standard
edition. Internet connection is the only requirement to setup this powerful remote access feature up.